Insurance Glossary

Euro-Centers are local insurance service offices that assist insurance policy holders in case of accidents or emergencies. The name ’Euro-Center’ originated some 30 years ago, when the first local Service Centre was established on Majorca. Though carrying the ’Euro’ family name, Euro-Centers are located worldwide and covering six continents:

Europe: Spain (Mallorca, Costa del Sol) Cyprus (Larnaca) Turkey (Istanbul) Switzerland (St. Gallen)

Australia: Australia (Sydney) New Zealand (Satellite Office)

South America: Brazil (Rio de Janeiro)

North America: USA (New York)

Africa: South Africa (Cape Town)

Asia: Thailand (Bangkok) China (Beijing) Nepal (Satellite Office) Bali (Satellite office)

The international network is designed to provide "assistance on the spot" to insurance policyholders "during" their travels - where and when assistance is needed. In this way, a substantial part of the claims handling has been moved closer to the policyholder. The collaboration between the assistance companies and the Euro-Centers is an essential element in the international travel insurance network.